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Customer Care

Shipping & Delivery

Last updated — June 2026

At Bonheur Eternal B.E., presentation is part of the experience. Every order is carefully prepared and securely packaged before dispatch.

Estimated delivery times and applicable delivery charges will be communicated at checkout or when your order is confirmed.

Once dispatched, delivery times may vary according to destination, courier availability and circumstances beyond our reasonable control.

Please ensure that your name, telephone number and delivery address are accurate when placing your order.

If a delivery is delayed, damaged in transit or cannot be completed, please contact us through our official customer-care channel so that we can assist you.

Questions about this policy? Reach us on WhatsApp or hello.bonheureternal@gmail.com.